I think this is a good move by Mtn, no need of dialing 180 and spend so much time on call and at the end of the day your call may be ignore.
Am sure they are actually the first TELCOM to have customer care services on WhatsApp. Below are some of the issues they are to attend to on MTN WhatsApp;
* Education on products & services,
* Customer complaints,
* Inquiries among others.
How to do i reach MTN on Whatsapp?
To reach mtn on whatsapp all you have to do is to add any of the following 5 (five) MTB Dedicated WhatsApp Number:
» 09033000001
» 09033000002
» 09033000003
» 09033000004
» 09033000005
Now we look forward to cheaper data plan as this is the main problem we are currently facing!