I think this is a good move by Mtn, no need of dialing 180 and spend so much time on call and at the end of the day your call may be ignore.
Am sure they are actually the first TELCOM to have customer care services on WhatsApp. Below are some of the issues they are to attend to on MTN WhatsApp;
* Education on...
You Can Now Access MTN Customer Care On Whatsapp
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